EVENT FLOW (as of 5/18/2020)
- As of now all "Pop Up" events are limited to 50 person capacity at a time.
- Entrances into the event will be marked for safe distancing between families and groups while they wait to enter the experience.
- Photo-Ops: Guests will be able to participate in photos with our set backdrops, displays, and actors. For safety there will be marked distances between groups and will be monitored and enforced by event staff. Guests will not be permitted this year to touch sets, actors, and props for the safety of all our guests and staff.
- Seating: Tables are sold in groups to accommodate families and couples. (Individual tickets will not be sold this year.) Tickets are sold this way to ensure that guests are only seated with those that they have purchased tickets with.
- Bathrooms: A bathroom attendant will be onsite to oversee the facilities capacity and to wipe down surfaces and commonly used items.
- Hand sanitizer stations will be placed throughout the event for easy access and availability.
- Tables will be placed a minimum of 6 feet apart for guests safety.
FOOD AND BAR
- All food will be served on disposable flatware and drinkware.
- No food and/or drink will be set on the table ahead of guests arrival. All food will be served after guests are seated and before the start of the experience.
- No items will be permitted to be re-used.
- All food will be served plated per individual guest, based on your order with your ticket purchase.
- There will be no self-service for food or bar.
OUR EVENT STAFF
- All event staff will be required to wear gloves and a face mask.
- Staff is required to wash their hands every 30 minutes.
- All surfaces will be sanitized between experiences.
MARKETPLACE (Only available at select experiences)
- All merchandise will be sold in original packaging.
- A set number of guests will be allowed in the marketplace at a time to prevent crowding.
We are continuing to monitor all CDC and health department regulations. We will keep ticket holders up to date on any necessary changes as we get closer to the event. The safety of our guest and staff are of upmost importance. We will take all precautions as necessary to make sure all guests feel comfortable at the event.